Information we collect

We may collect information you provide, including your name, billing and shipping address, email, telephone number, order details, account information, customer-service communications, returns information, and payment status. Payment credentials are processed by our payment providers; we do not need you to send full card information to us.

For privacy inquiries relating to aerbghs.com, the responsible legal entity is Chengdu Yuezhianmian Technology Co., Ltd. You can contact us at service@aerbghs.com.

We may also collect device and usage data such as IP address, browser type, device identifiers, pages viewed, referral source, approximate location, cookie data, and interactions with the store. We receive information from service providers that support checkout, fraud prevention, analytics, fulfillment, delivery, and customer care.

How we use and share information

We use information to perform our contract with you, including processing payments and orders, arranging fulfillment and delivery, providing tracking and support, and handling returns and refunds. We also use information for legitimate interests such as fraud prevention, site security, service improvement, and recordkeeping; to comply with legal obligations; and, where required, with your consent for optional marketing or non-essential cookies.

We may share only the information reasonably necessary with ecommerce and hosting providers, payment processors, fraud-prevention services, warehouses, suppliers, delivery carriers, analytics providers, professional advisers, regulators, or authorities. We do not sell personal information for money. Some privacy laws define certain advertising or analytics disclosures as “sale” or “sharing”; where applicable, you may exercise the relevant opt-out right.

Cookies

Cookies and similar technologies help operate carts and checkout, remember preferences, measure performance, prevent fraud, and understand site use. You can control cookies through browser settings and, where available, our consent controls. Disabling essential cookies may affect store functions.

Retention & security

We retain information only for as long as reasonably necessary for orders, customer service, legal compliance, accounting, disputes, fraud prevention, and security. Retention periods vary by record type and applicable law. When information is no longer required, we delete, anonymize, or securely isolate it as appropriate.

We use reasonable administrative and technical safeguards designed to protect personal information, including access controls and secure transmission measures supported by our service providers. No online transmission or storage method is completely secure.

Your choices and privacy rights

Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, objection, or withdrawal of consent. You may also opt out of marketing emails using the unsubscribe link. We may need to verify your identity before completing a request, and legal exceptions may apply.

To submit a privacy request, email service@aerbghs.com with “Privacy Request” in the subject line and identify the right you wish to exercise. We will acknowledge and process verified requests within the period required by applicable law. We will not discriminate against you for exercising a privacy right. You may appeal a denied request by replying to our decision and may contact the relevant data-protection authority where local law provides that right.

Our services are intended for general audiences and are not directed to children under the age required for independent online consent in their location. If you believe a child has provided information improperly, contact us.

Information may be processed in countries other than your own by us and the service providers needed to operate the store. When required, we use appropriate safeguards for international transfers.

Policy updates

We may update this policy to reflect operational, technological, or legal changes. The revised version will be posted on this page with a new effective date. If a change materially affects how we use personal information, we will provide any additional notice required by law.